Frequently Asked Questions (FAQ's)
Below are some FAQ's... if you can't find an answer here please contact us.
Why are there daily limits on purchases?
A. The simple answer is fraud... sadly not everyone is honest so we must set daily limits.
Why is there a 1% surcharge to pay for my purchases with a debit or credit card?
A. We act as an agent between you and the companies we have arranged discount Gift Cards through and if we did not pass on the card processing cost we could not stay in business... you can do a bank transfer to avoid the fee.
How quickly do I get my order?
A. We are Australian based and generally work normal business hours for processing orders... as we deal with so many different companies most orders need to be processed manually... most orders will be delivered quickly, same to next business day depending on what time you order, however please allow upto 3 business days for delivery.